Harold Heard  - Senior Information Technology (IT) Architect Expert; Open Source Software; Software as a Service (SaaS) Solutions  

An evangelist for Open-Source Software (OSS) leveraged in a Software as a Service (SaaS) & cloud computing model which is the next generation of information technology services & outsourcing, cut costs for Small, Mid-size Businesses (SMB) and Cloud computing by reducing on-going & escalating information technology resources & asset costs. 

As an owner of ChapmanFusion, an "Enterprise Grade Small, Mid-size Business (SMB) SaaS & Cloud computing provider", I'm responsible for creation & execution company vision & growth strategy. The ChapmanFusion suite contains: 

• Customer Relationship Management (CRM) 
• Enterprise Content Management (ECM) 
• Business Intelligence (BI) 
• Enterprise Resource Planning (ERP) 
• Human Resource Management (HRM) 
• Web Content Management (WCM) 
• Inventory Management (IM) 

As a Subject Matter Expert (SME) skilled at introducing solutions-based functional business framework for Enterprise Architecture (EA), Enterprise Integration Architecture (EIA), Service Orientated Architecture (SOA), Enterprise Content Management (ECM) & creating global approach for the customer experience, user interface (UI) & customer interaction including interactive statements, technology architect, technology design, & implementation value added technology for a united customer experience around of electronic document delivery strategies. I have established business processes & system development operations while measuring & managing the risk of existing & acquired technology. I am a Subject Matter Expert (SME) create corporate standards & Manage corporate standards & develop corporate direction for corporate business units that ensure technology alignment & technology architectural direction with corporate strategies. I am a Subject Matter Expert (SME) professional, with strong leadership abilities, account development & exceptional management skills.

Contact Me: 
• eMail: HaroldCHeardJr@gmail.com 
• Office: 972-464-1038

Specialties

• Strategic Planning & Execution
• International Standards Development
• Open Source Software Subject Matter Expert
• Software as a Service (SaaS) Subject Matter Expert
• Enterprise Integration Subject Matter Expert
• Risk Management
• Business Process Modeling
• Customer Relationship Management (CRM)
• Enterprise Content Management (ECM)
• Business Intelligence (BI)
• Enterprise Resource Planning (ERP)
• Human Resource Management (HRM)
• Web Content Management (WCM)

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